Leaderboard

Hi Nick I would email to them first outlining your concerns regarding the fact that (1) They seemed to have problems diagnosing the issue first off (2) After further investigation they provided a repair which is not satisfactory. Point out that this has reduced your confidence in the reliability of the car and their ability to maintain it, ask what action they will take to rectify copy BMW UK Customer Services (you do need to give them an opportunity) Then go and see them let them explain the course of action they intend to take. If you find it unreasonable escalate your complaint explaining that you have spent good money with them but they have not provided goods that are "fit for purpose" and you require them to repair or replace them in a timely manner, if they cannot then a full refund would be your only recourse. By doing this you will have a record of what is happening that is a legal document should things get bumpy. Dealers vary, my local dealer is very good efficient and helpful, I used a Dealer 15 miles away and they were the absolute pit's. The Service Manager was arrogant to the point of rudeness. so sadly we pay our money and take our chances. I am sure they won't let it get that far Good Luck Dave

Morning Mark How frustrating is that First check the fuses in the right hand cubby in the boot 2 to check 7.5amp and 30amp if either are blown. If the fuses are OK the compressor should run, however if a clumsy fitter has clouted one of the ride height sensors when removing/replacing a wheel so check both are OK and the knee joint needs to be pointing at the wheel not inwards. Last is your battery OK low battery voltages on a tired or failing battery will trigger the fault. If you aren't aware take a look at www.realoem.com there are some small exploded drawings that may help, also www.newtis.info Good Luck Dave