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Can’t get insta D to show fault codes


Wmbbmw1977e70x5black
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Hi all

downloaded the insta d latest version and installed it ok, I’ve put my vin in and shows me all the info but the tree box isn’t letting me click on it to show faults , using a d kcan cable with a switch on it, not sure where the switch is supposed to be on

any help thanks bmw 2011 40d e70

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Just talked to a friend who sent me this 

USING ISTA WITH USB K+D-CAN CABLE (Example using Com Port 9) Plug your K+D-CAN cable and install drivers. For FTDI based cables use latest drivers. Open “Device Manager”, then USB Serial Port properties, go to “Port Settings” tab and click “Advanced...”. Change port number to “COM9” and latency timer to “1”. Confirm configuration via “OK” button.

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