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Email from BMW saying battery needs replacement - should I trust it?

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A quick question which I'm hoping someone's come across before.

I've had an email today from BMW Hungerford (my local garage), saying "Based on data from your BMW, your 3 Series Touring has been identified as having poor starter battery health. We therefore recommend you replace your battery at a BMW Service Centre as soon as possible"

We have 2016 F31 3-Series 330i M Sport 2.0 5dr, with stop/start.

Should I trust this email, or are they just touting for business?
Don't really want to pay BMW prices for a new battery, and haven't seen any warning in the car itself about the battery health?

With thanks.


J

Its common place apparently. I come across it a lot on my 335d FB page. Touting for business. However, be mindful that Stop/Start will wreck your battery and engine too. Try and turn it off with coding app.

  • Author

That's really helpful, thanks. So am I right in thinking that there's nothing that's been sent from the car to BMW to say it's a real issue - they're just touting for business as you say, based maybe on the age of the car?

No, I think its done purely on age of car/battery.

  • Author

Thanks for your time and advice - really appreciated.

 

1 hour ago, zandner said:

Thanks for your time and advice - really appreciated.

 

You're welcome.

 

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