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Bluetooth head unit mic problem

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Hi, i have a professional bluetooth head unit(with Bluetooth built-in) i can make calls people can call me and i can pick up, all steering wheel controls work fine, problem is no one can he ME! Callers just hear their own voice echo back to themselves please help its driving me mad, tried to check that the mic input wires are in the right place on the back of the head unit but can't find any info anywhere whatsoever so have no idea

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Not sure about your model but in the X5 the microphone is in the overhead console above the rear view mirror. It is just un-clips  un-plugs simple to change it is a common cause of echo in the X5

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