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Boot damage

stephen oleary
in BMW X3 Series Forum

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My X3 had a recall due to starting motor being changed and was offered a free vacuum and car wash which I took them up on , however the BMW dealership that did the work damaged the boot , long story short it needs a new boot which the dealer is going to fund , what’s my rights for a like for like courtesy car they said no guaranties , any thoughts , thank you for reading

IMG_1605.jpeg

  • Quote

    Morning Stephen

    Happy New Year

    As the Dealer has accepted responsibility and is offering a courtesy car while repairs are carried out you are in the hands of their Insurers not your own. So If their insurers say like for like your OK, if they say "a courtesy car" it will be pot luck. My own Dealership is using mainly EV Mini's at the moment.

    Good Luck

    Dave

  • Quote
    • Like 1
    • Author

    Hi Dave, happy new year to you also, thank you for information, I’m sure it will be sorted

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