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18
X1 2024 Recall pillar problem
I think the biggest problem today is everything being done at arms length email and internet BMW like many large organisations are losing contact with their customers and as said the Dealer tends to be the only "face" you see. Poor communication is not acceptable and just alienate all of us and assuming that because they have supplied a car it makes it OK they forget it wasn't/isn't what you paid for. Definatley time for a prod with a very sharp stick thereare several posts on here from owners with the same issue gather the evidence it can only strengthen your case. Good Luck Jan Dave -
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Advice on repairing light scratches
Hi James, yes… use the applicator pad to apply the scratch x and then buff along the scratches. Then remove it using the buffing cloth… repeat if necessary, then, when you are happy with the result, do the same with the turtle wax. -
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X1 2024 Recall pillar problem
Thank you, I think that is my next step, it's worth a try before getting a solicitor involved. Such a shame, I've had many BMWs before and never had any problems, it's certainly putting me off! -
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X1 2024 Recall pillar problem
Morning Jan Welcome to the Forum Oh dear yet another one!! After that length of time I would be writing to the Dealer (I know he is Pig in the Middle but you have to begin somewhere) with a copy to BMW UK clearly stating the time line and using language from the Sale of Goods Act stating that as it has been so long without resolution and poor communication clearly the car is "not fit for purpose" and you want them to give a clear time line on either Replacement or a Full Re-fund I hope you can get it sorted Dave -
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Advice on repairing light scratches
Hi Stu, thanks for your reply. I am pretty clueless with body work repair as not attempted before. So your process is to use the McGuires compound X, which you apply with an electric polisher/buffer then finish with the appropriate colour Turtle Wax? So just a 2 step process (apart from cleaning the area and then waxing afterwards)? Thanks again
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