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New Dmf & Clutch

acrybb

By acrybb,
in BMW 3 Series Forum

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acrybb Collaborator

acrybb

Posted
Posted

Guys,

Just had to have my DMF & Clutch replaced. I now find this

infuriating & here is why:

I bought the car 3 years ago from uncle Arnold (Clark). After driving
it for a couple of weeks I noticed one or two problems most of which were fixed
by AC. One of the problems was that the car was never smooth on take
off. I had to give it about 1500 rpm to get a smooth take off. I
pointed this out to AC and the just fobbed me off with my driving style.
I now know that this is the first symptom of DMF on its way out.

It was only recently that it went into imminent failure mode when I started
to press down on the clutch I could here an obvious knocking noise. So
the 3 things I noticed about a broken clutch:

1. Car is not smooth on take off unless more than enough revs are
given

2. Clutch pedal was very heavy

3. Knocking noise when pressing the clutch down.

Anyway I am happy with the fact the car is now back to what it should be,
unhappy it cost £950 to have fixed but that’s just what these things
cost. However most of all I feel that if AC took my complaint seriously
at the time that I brought it up then it could have been fixed then at their
cost.

Maybe I am just having a grump :)

Andy

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btmaldon Experienced

btmaldon

Posted
Posted

I don't think your just having a grump. Arnold Clark have a poor reputation for things like this. Chances are you will never go to them again. Its an issue with a lot of dealers that turn over a vast amount of cars. They cannot maintain the quality.

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acrybb Collaborator

acrybb

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I think I will try my best not to go back. I promise myself each time I won't. Problem is that they have the greatest variety of cars. I also don't really wanna go private.

Stratstone seem to be well recommended.

Any ideas where is best to go?

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  • 3 weeks later...
mickl3008 Community Regular

mickl3008

Posted
Posted

Arnold Shark will do nothing but the bare essentials to a car. Salesmen only get percentage of profit, so DMF and clutch would have wiped most of the profit. Worked with them for a year, always tried to put the blame back on the customer. Even in-house dealings were the same, one dealership refusing to pay another dealership because of bonuses. Couldn't wait to get out

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  • 3 weeks later...
GaryWebb101 Newbie

GaryWebb101

Posted
Posted

Hmm sorry to steal the thread - but I'm having a similar problem with the clutch - the first point you mentioned.

when I swap gears the car kind of coughs a bit/jumps kind of, when the rpm is low...

is it expensive to fix? and is it urgent?

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acrybb Collaborator

acrybb

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it cost just shy of £1kto have fixed. From buying the car 3 years ago it displayed the 1st symptom from day 1. i wouldnt reccommend just leaving it to it goes. After i had it fixed the guys at B4BMW suggested that if it was to fail it could cause damage. I would say in my experience, not necessarily my expert opinion that you could be ok for a few months to get the money together.

I would definitley say get it done. It make a massive difference to the driveability of the car :)

Best 1k i ever spent on a car lol

I now, however need to go find out how much my front bumber will be to be replaced as i had a driving fail this morning. If its less than my XS then i'll just have to have it done.

Andy

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GaryWebb101 Newbie

GaryWebb101

Posted
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it cost just shy of £1kto have fixed. From buying the car 3 years ago it displayed the 1st symptom from day 1. i wouldnt reccommend just leaving it to it goes. After i had it fixed the guys at B4BMW suggested that if it was to fail it could cause damage. I would say in my experience, not necessarily my expert opinion that you could be ok for a few months to get the money together.

I would definitley say get it done. It make a massive difference to the driveability of the car :)

Best 1k i ever spent on a car lol

I now, however need to go find out how much my front bumber will be to be replaced as i had a driving fail this morning. If its less than my XS then i'll just have to have it done.

Andy

Mate, I just got my bumper fixed 2 days ago, It went to just under £900...

Okay, thanks for the info, really appreciate it.

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acrybb Collaborator

acrybb

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Quoted £500 from Mitchell ingles in glasgow after negotiation.

Initially quoted me for a part from BMW I then said that it would be as cheap to go to bmw themselves and have the insurance pick up the over the excess cost.

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