Had ago at fitting a ribbon to mine & broke the new ribbon not to mention the pain it was stripping the clocks ( made so you can't take them apart) In the end I sent the instiment pod to AKSeedo (08432893701) they are in Sterling. It only took 3 days from posting & getting back. Cost £60. Didn't pay a penny apart from postage to them, until I got my pod back & was happy with the repair. Then they sent me a invoice to pay by PayPal. Great service. Hope this helps. Regards Ray