Hi I have just got a BMW 116i sport 2013 and I cant seem to get the start stop to work any suggestions.

I know how you can code it so as it is permanently off. Perhaps previous owner did so? IF that is the case, you will need an OBD sender unit like this:

https://www.amazon.co.uk/gp/product/B071D8SYXN/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1

I can suppy the full version of software required but you will need an android phone.

Hello Royal, 

It could have been switched off but it may just be your use. I find that mine usually refuses to start stop unless I have been on a long run, I would think the cars brain (pfffft) can say it's not fully charged, it's not up to temp, the lights are on, I'm too stupid to work, etc. 

Personally, but I'm not a town driver, I hate the things. 

Upt'North. 

Ok thanks ill try it to see if it works.

Hi I’ve just bought my 320d last week and I’m having the same issue, the switch above the start button has a red light that comes on indicating the stop start is switched off but the symbol on the dashboard which has a line going through the stop start doesn’t show as it should, I’ve had a diagnosis done on the car and there are no faults, I’m a bit stumped as to what it is, also I have seen bmw diagnostic software for sale on eBay is this worth getting as I’m not too sure, I’ve never had a bmw till last week, I’ve always been a Volvo man, I bought volvo Vida software from eBay and that works fine but not too sure what one to get for my BMW 2012 F30, if you could help it would be much appreciated, thanks.