Cambler77

Had my BMW recalled for EGR cooler replacement, this was BMWs 3rd attempt to recall my car as their was no stock available, just before my car ecperienced every symptom on recall letter as I was driving around 65mph on motorway. Car was screaming, lost power, smoke pouring out exhaust that I couldnt see out back window, I reported this to BMW who accepted responsibilty and sent recovery to collect car, they replaced the EGR system but are now saying the car has incurred further damage which will cost me thousands of pounds and they are not accepting liability for this, anyone else had similar issues, car been in their garage since before xmas and I have now escalated this to the motor ombudsman. Been a nitemare few weeks as still have an outstanding balance to pay to car.