TONIO

Thanks Greydog, I dont think its a cleaning issue as it plays the bootleg dvd's perfectly... I'm thinking it maybe something to do with 'multi-region' dvd's, the bootlegged ones were bought in China, and I assume they are multi-regional (they can play anywhere... if there's such a thing?).. I bought the vehicle in Northern Ireland where it was registered... but NI is part of region 2, which covers the whole of Europe, and some.. so there shouldn't be an issue with it playing region 2 dvd's, unless the region setting has been changed on the vehicle.. I called Cartronix and spoke to some women there, but I couldn't really get a word in edgeways, as soon as I mentioned the rear dvd player , she was "no, no, can't be done, we just fix pixels,, thats bmw fitted, no ,no" Not helpful at all.. I was also going to enquire about re-mapping but she had such an eloquent phone manner she blew it..

My X5 has exactly the same problem with the rear dvd player, it hardly plays any dvd's... shop bought ones, off the shelf normal everyday dvd's wont play at all.. just comes up 'cant read disc' yet the odd bootlegged dvd from china it plays... really frustrating.. spoke to several bmw dealerships, and it's like,"book it in for diagnostics" at £146 per hour... "yes sir, your factory fitted dvd player wont play normal dvd's,... that's £175.20 please including the vat".. Ive checked so many forums including international ones, and this is a common fault/characteristic.. but there doesn't appear to be a solution.. can anybody help???? Please!!